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Do They Employ Idiots?

So far out of my seven contacts with Comcast, five have been of this quality. This is the only live chat one I've done before. :-\

"THank you, i understand David that u are interested in HDTV is this correct?"

"Alright David were almost done here, unfortunately the earliest install date i have for you is the 20th is this alright?"

"We require a technicsion to come"

Comments

( 7 comments — Leave a comment )
burr86
Sep. 11th, 2005 05:49 am (UTC)
I wonder if it's that they actually can't write, or whether they're juggling a handful of live chats and have gone too far into sacrificing accuracy for speed.
daveman692
Sep. 11th, 2005 05:57 am (UTC)
The comma use and "were" says to me they don't understand grammer. Anyone who is decent at typing also will not be slowed by writing you or capitalizing i.
rynfitz
Sep. 11th, 2005 05:13 pm (UTC)
The few times I've gone to live chats I've been pretty impressed. I'll take some typos and confusing sentence structure to thick accents anyday.
arie
Sep. 11th, 2005 06:32 pm (UTC)
Amen. I much prefer poorly typed chats to unintelligibly thick accents.
groundup
Sep. 12th, 2005 11:07 pm (UTC)
Either way it would suck. Its a sacrifice of quality service. That AOL speak crap really pisses me off. It is two extra characters to spell you instead of u. Its not like they are trying to save on bandwidth ;)
rynfitz
Sep. 12th, 2005 11:24 pm (UTC)
ur rite.
idonotlikepeas
Sep. 11th, 2005 08:06 pm (UTC)
They're idiots. I've dealt with them over the phone before. Back when we had their cable service at home, they sent seven (7) technicians to our place and fialed to fix our internet access. We ended up ditching them for DSL.
( 7 comments — Leave a comment )